September 2003
Intermediate to advanced
384 pages
8h 16m
English
Content preview from Supply Chains: A Manager's Guide
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Chapter 12 Improving Performance
| 237 | The study on how many measures companies use is cited in Miles Cook and Rob Tyndall, “Lessons from the Leaders,” Supply Chain Management Review, November–December 2001 |
| 239 | The benchmark figures come from George Taninecz, “Forging the Chain,” Industry Week, May 15, 2000. |
| 246 | The observations on how ineffectively incentives are used are from Miles Cook and Rob Tyndall, “Lessons from the Leaders,” Supply Chain Management Review, November–December 2001. |
| 247 | The observation regarding servicing customers in order of their profit potential comes from David L. Anderson and Allen J. Delattre, “Predictions That Will Make You Rethink Your Supply Chain,” Supply Chain Management Review, September–October 2002. |
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