
Silverston c07.tex V2 - 11/20/2008 5:44pm Page 324
324 Chapter 7 ■ Contact Mechanisms: How to Get in Touch
The Level 1 Contact Mechanism Pattern may be used to better understand
and validate the specific data requirements. It is very useful at explicitly
showing all of the different types (purpose and usage) of contact mechanisms
for an area of interest. It provides two useful aids for describing a subject area.
First, it provides a clear and unambiguous view of the contact mechanism types
for a subject area. Second, it highlights the different ways that the same concept
may be viewed by different areas of the business. For example, Figure 7-2
accommodates the PARTY contact mechanism attributes of the secretarial
staff, which were very different from the ORDER contact mechanism attributes
described by accounting and operations staff. This can be a strong indicator
of problems of understanding and consistency in an enterprise. The pattern
also helps provide a very e asy way to start the modeling process and begins
to uncover the needs and terminology that different parts of the enterprise use
when talking about contact mechanisms.
The Level 1 Contact Mechanism Pattern can be implemented, and has been,
but beware! Usage of this pattern for implementations has several drawbacks:
It does not accommodate changes to information requirements very easily,
attributes may get repeated redundantly, and there ...