
Silverston c09.tex V2 - 11/21/2008 3:16am Page 483
Application Data Models 483
Synopsis
This section dealt with the beginning of the development of a customer
information system for Sands Distribution. The data team created a simple,
specific data model as part of a scope statement to start the discussions and the
data modeling around customer data. The data model captured the common
terminology and the attributes that were important to Sands Distribution.
After the data modelers used the first data model to get feedback from
subject matter experts, additional requirements emerged. The data modelers
then expanded the model in Figure 9-1 and created the data model that would
be used for the initial prototype (Figure 9-2). This was a little more flexible
model than the model shown in Figure 9-1.
The enhanced data model was quickly created by replacing a couple
of the level 1 patterns with level 2 patterns. For example, in Figure 9-
2, the classification attributes of Figure 9-1 became entities in their own
right, a many-to-many relationship was created to allow multiple indus-
try classifications for a customer, an additional contextual role entity was
added to allow the parent company to be the bill-to customer, and sta-
tuses were maintained in their own STATUS TYPE entity. This created a
good baseline for communication with the business and IT, and a more
flexible initial data model, which could be used ...