
Silverston c03.tex V2 - 11/21/2008 2:59am Page 71
CHAPTER
3
Using Roles: How Parties
Are Involved
‘‘Who is the ship-to customer on this invoice?’’ ‘‘Who is the project manager of
this project?’’ ‘‘Who was the counterparty for this stock trade?’’ Each of these
questions has two things in common. First, they are questions about a party,
that is, ‘‘who is...?’’ Secondly, the ‘‘who’’ is always about how a party (person
or organization) is involved in some other entity. In other words, what role is
the party playing within the context of a business activity or in the context of
another entity (for example, the party’s role in the context of an order, product,
or some other entity)?
In Chapter 2 we discussed the importance of capturing the roles that parties
play within the context of the enterprise as a whole. Recording information
about customers, suppliers, partners, employees, logistics service providers,
health care providers, subsidiaries, and counterparties is important to suc-
cessfully understanding your total enterprise. But it is not sufficient just to
capture these declarative roles. The context in which a person or organization
is involved with specific business actions or other entities in your enterprise
also needs to be captured. For example, an organization may be declared as
a customer in an enterprise in general, as seen in Chapter 2, but within the
context of an order the organization