
Silverston c10.tex V2 - 11/21/2008 3:20am Page 585
References 585
Understanding and appreciating the other perspectives and the whole
picture when resistance or conflict arises and working to find solutions
that are truly win-win.
Finally, we covered other topics regarding socializing these patterns. We
discussed how the patterns may be used not only for enterprise-wide stan-
dardization but also for many other circumstances such as jump-starting
the development of a data model for a specific project. We recognized that
upper-level management support helps, but in our opinion, the universal
principles we discussed in this chapter are core to not only gaining manage-
ment support but also to achieving success. We provided some suggestions
regarding estimating return on investment of the patterns, and we hope these
patterns yield a great return on investment for you and your organization.
References
1
See Chapter 9 for more information on how to use the patterns for
these types of efforts.
2
The Data Model Resource Book: Revised Edition, Volume 1, A Library
of Universal Data Models for All Enterprises by L. Silverston (Wiley,
2001).
3
Power Versus Force: The Hidden Determinants of Human Behavior by
David R. Hawkins (Hay House, 2002).
4
The Sedona Method by Hale Dwoskin (Sedona Press, 2003).
5
From the Routledge Dictionary of Quotations,editedbyRobert
Andrews (Routledge, 1987).
6
A Framework for Information Systems ...