The Elements of Negotiation

ELEMENT 4The Role of Voice

The importance of using your voice properly during negotiations cannot be understated. Proper use of the voice involves volume, tone, and speed, as well as ensuring that your breathing is controlled and continuous.

Volume

Most people talk too softly. Speak louder than you would if you were having a conversation with a person sitting right next to you. Speak loudly to give the impression of authority and enthusiasm. Emphasize points by considerably increasing volume, or by decreasing volume to get your audience to listen carefully to what you are saying. If you are one of those people who tends to speak too loudly, you should make a special effort to decrease your volume. Speaking too loudly is unpleasant for your audience, as it wears them out, and in order to protect their ears, they will stop listening to what you have to say. Using the volume of your voice correctly gives your presentation vigor.

Tone

A bad speaker will come across as boring and monotonous. By varying your tone, you put life into your presentation.

Speed

The majority of us have a tendency to speak too fast, especially in stressful situations, such as giving presentations. Speak slower than you would in a normal, everyday situation. This will give your audience sufficient time to think about the message you're communicating. By doing this, you have the advantage of having more time to think as well – it will make you feel more confident. This is beneficial to you and to your ...