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The Elements of Negotiation
book

The Elements of Negotiation

by Keld Jensen
August 2024
Beginner
336 pages
7h 29m
English
Wiley
Audiobook available
Content preview from The Elements of Negotiation

ELEMENT 70The Role of Mediators/Facilitators

I often act as a facilitator or mediator in a negotiation, assisting two or more parties in reaching an agreement.

Professional mediation/facilitation is an effective way to manage complex negotiations, particularly when negative emotions or deep-seated conflicts stall them. A mediator, as a neutral third party, can facilitate communication, offer fresh perspectives, and help parties find common ground.

Mediators are trained professionals who specialize in conflict resolution. They don't take sides but help all parties understand each other's positions and interests. Their primary role is to facilitate dialogue, encourage open communication, and help parties reach a mutually acceptable agreement. This element covers various aspects of mediation.

When to Use Mediation

Mediation is particularly effective when negotiations reach a deadlock due to emotional conflicts, when there is a breakdown in communication, or when the parties need to preserve their relationship post-negotiation. It's also useful in complex negotiations where multiple parties or issues are involved.

Benefits of Mediation

Mediation can save time and costs compared to litigation. It's a confidential process, which makes it easier for parties to be open and honest. Mediators can also introduce creative solutions and alternatives that parties might not have considered.

The Mediation Process

Generally, the process involves an initial meeting where the mediator ...

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Publisher Resources

ISBN: 9781394248285Purchase Link