Introduction

In the pursuit of mastering the art of negotiation, the journey began in the year 1976. It was an era marked by a burgeoning interest in understanding the complexities of human interaction, particularly in the realms of business and diplomacy. Recognizing the profound impact that effective negotiation tactics could have on outcomes, my partner Iwar Unt embarked on an ambitious project to dissect and analyze the very fabric of negotiation processes.

Over the course of several decades, Iwar and I meticulously observed and evaluated more than 35,000 negotiations, spanning various industries, cultures, and contexts. This extensive research initiative was not merely quantitative in its approach but deeply qualitative, involving the participation of seasoned negotiators. Together, we sought to uncover the underlying principles that govern negotiation dynamics.

By studying a large group of negotiators to see whether there are significant differences between those who are successful and those who are not, we formed a clear picture of some of the factors that influence the negotiation result in a positive or negative direction. This also gave us an understanding of why problems occur and how they could be avoided or handled. At the same time, we realized that this did not provide a simple explanation for success or failure. Sometimes the fundamental prerequisites were so unfavorable that no negotiation technique could create any further success. Conversely, sometimes the ...

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