April 2014
Intermediate to advanced
1272 pages
41h 59m
English
book
The Handbook of Conflict Resolution: Theory and Practice, 3rd Edition
by Eric C. Marcus, Morton Deutsch, Peter T. Coleman
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CHAPTER SEVEN
COMMUNICATION AND CONFLICT
Battle, n. A method of untying with the teeth a political knot that would not yield to the tongue.
—Ambrose Bierce, The Devil’s Dictionary (1911)
When neighbors feud, lovers quarrel, or nations war, the predictable remedy prescribed by the voices of reason is communication. The prevailing view is that, faced with conflict, communicating is always the right thing to do: the UN Security Council encourages hostile countries to “hold talks,” and marriage counselors advise quarreling couples to “express their feelings.” So commonplace is the prescription that advice to the contrary seems anomalous; it’s difficult to imagine the secretary general imploring hostile nations to ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.