Chapter 3. Guiding by Best Principles
Communication isn't separate from the business; it's the way we do business.
—Larry Bossidy, Chairman, AlliedSignal
Many businesses connect the dots. A lot of organizations manage to get their people on board, connected, engaged, committed, excited, and turned on to what they're doing and where they're going. Some are big companies we've all heard about. Others are little businesses nestled in industrial parks or urban strip malls. They span industries from retail to manufacturing, from financial services to high technology. No industry is either handicapped or advantaged in its attempt to connect the dots. Any organization in any line of business can do it.
Who connects the dots best? Where are they? What ...
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