January 1999
Beginner
200 pages
4h 3m
English
Content preview from The Manager's Pocket Guide to Leadership SkillsBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Tips for Success:Coaching
1. Focus on behaviors, not on the employee’s attitude.
2. Ask great questions; beware of telling an employee about their poor performance.
3. Clearly define performance problems and understand consequences before you go into the performance improvement discussion.
4. Correct immediately. The longer you wait, the harder it gets to change negative behaviors.
5. Correct privately. One-on-one conversation helps to maintain the employee’s dignity and respect.
6. Help the employee understand a problem exists by asking questions.
7. Ask the employee for his or her suggestions about how to correct the problem.
8. If possible, allow the employee to select the solution.
9. If you choose to use the Corrective Action Feedback ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.