January 1999
Beginner
200 pages
4h 3m
English
Content preview from The Manager's Pocket Guide to Leadership SkillsBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Stage One Conflict
Conflict at Stage One is real, but often not intense. Typically, people working together will have different goals, values, and unique individual needs. In Stage One conflicts, people feel discomfort and possibly annoyance, but do not get very emotional about the conflict.
In Stage One conflict, communication is typically specific and clear because the people and the problem are not intertwined. Brainstorming activities will work well at this level, because people are willing to discuss the problem specifically and leave out the personalities.
Tips to help managers and supervisors resolve Stage One conflicts include:
1. Get employees involved to examine the conflict carefully. Get both sides talking and ensure that they both ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.