The Manager's Pocket Guide to Leadership Skills

Rational Decision-Making Process

Your role as a leader of a decision-making or problem-solving meeting will require that you have an understanding of the Rational Decision-Making Process. This process provides a structured order and keeps participants’ attention focused on the problem.

Step One: Analyze the Problem

First, spend time leading the group while they analyze the problem. During this time, participants will contribute their perspective about the problem or situation that has brought the group together. This is not a time for participants to suggest solutions. Ensure that all participants have the opportunity to share their views about the problem. This is important because people from different sections of the organization may view ...