From Physical to Digital

The digital revolution is far more significant than the invention of writing or even printing.

—Douglas Engelbart, internet pioneer

PEOPLE OFTEN HAVE TROUBLE IDENTIFYING WHAT THEY REALLY VALUE, but priorities emerge during times of crisis. In the summer of 2015, waves of Syrians fled the civil war in their homeland. Although the refugees carried food, water, and money in their backpacks, for most of them, the most important survival asset was their smartphone.1

When these refugees enter a new country, the first to-do item is to get a new SIM card and get online. This should surprise no one. When combined with internet access, a smartphone can help serve many needs.

Social media and messaging ...

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