Appendix III

Research: The State of Training Measurement Today

As part of this research effort, in 2006 we surveyed research members to understand current trends, issues, and benchmarks in training measurement. This survey was a follow-up to a similar survey we conducted in the summer of 2004.

The survey was sent to CLOs, directors, and senior managers of training throughout North America, and we received 136 detailed responses.

In general, this survey illustrates the relative immaturity of measurement in many organizations and the need for easier, more business-focused measurement solutions in corporate training. It illustrates the challenge that organizations have in general planning and alignment, which, in turn, leads to challenges in measurement. ...

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