book
The Training Measurement Book: Best Practices, Proven Methodologies, and Practical Approaches
by Josh Bersin
April 2008
Intermediate to advanced
272 pages
5h 32m
English
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Contents
The Challenge of Training Measurement
Need for New Measurement Models
Chapter 1: General Principles of Training Measurement
1. Measurement Should Deliver Actionable Information
2. A Measurement Program Should Not Be Designed to Cost-Justify Training
3. Measure Training as a Support Function
4. A Measurement Program Must Meet the Needs of Multiple Audiences
5. Measurement Should Be a Process, Not a Project
6. The LMS Is a Foundation for Measurement
8. Start Simply and Evolve Over Time
Chapter 2: The Pros and Cons of Using ROI
ROI Analysis Assumes That Training Is Treated as an Investment
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