April 2008
Intermediate to advanced
272 pages
5h 32m
English
book
The Training Measurement Book: Best Practices, Proven Methodologies, and Practical Approaches
by Josh Bersin
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Chapter One
General Principles of Training Measurement
The first step in this complex topic is to set some ground rules. In this section we will discuss some basic principles that summarize our general findings and recommendations about training measurement. You should consider these principles as guidelines throughout your training measurement journey.
1. Measurement Should Deliver Actionable Information
Before you start to figure out what to measure, you should ask yourself a more fundamental question: why? Why are we measuring training? What is the real purpose? Let me propose an answer:
The purpose of measuring any business process is to obtain actionable information for improvement.
In any business or operational function, measurement is ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.