Chapter Seven
Measurement of Alignment
One of the new measures in our Learning Impact Measurement Framework is the measurement of “alignment.” Alignment is a critically important topic to training managers. When L & D managers are asked what their biggest challenges are, “being better aligned with the business” continually comes up as one of the top three challenges. We have found that business alignment is one of the most important and challenging areas to focus on.
What does the term “alignment” mean and how can you measure it?
To put it simply, alignment means working on the right programs at the right time. It means that your program investments are focusing on the most important and urgent business problems. It means that management (HR ...
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