Chapter 8

Mental Models and Conceptual Design

Objectives

After reading this chapter, you will:

1. Understand designers’ and users’ mental models and the mapping between them

2. Be able to create conceptual designs from ecological, interaction, and emotional perspectives

3. Know what storyboards are and how to produce them

4. Understand the background aspects of embodied, ubiquitous, and situated interactions

8.1 Introduction

8.1.1 You Are Here

We begin each process chapter with a “you are here” picture of the chapter topic in the context of the overall Wheel lifecycle template; see Figure 8-1. This chapter is a continuation of design, which we started in Chapter 7 and will conclude in Chapter 9, for designing the new work practice and the ...

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