Chapter 4
Example Mapping Session
As we stated already, the conversation that takes place during the mapping session is often more important than the final artifact. With that in mind, let’s look at an example mapping session before moving on to the four phases of the Value Flywheel Effect.
In this scenario, the lead engineer, Laura, and one of the cloud engineers, Clive, (of a normal company, not a tech company) have been asked to “be more innovative.” They know that doing a quick AI prototype will make the question go away for six months, but they want to change things properly.
They also know that if they drive transformation in the engineering department, it will be better for everyone. They want to map out the landscape from the business ...
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