There's No Business That's Not Show Business: Marketing in an Experience Culture
by Bernd H. Schmitt, David L. Rogers, Karen Vrotsos
Library of Congress Cataloging-in-Publication DataSchmitt, Bernd. There's no business that's not show business: marketing in an experience culture / Bernd H. Schmitt, David L. Rogers, and Karen Vrotsos. p. cm. -- (Financial Times Prentice Hall books) Includes index. ISBN 0-13-047119-4 1. Brand name products--Marketing. 2. Corporate image. 3. Customer relations. I. Rogers, David L. II. Vrotsos, Karen. III. Title. IV. Series.HF5415.13.S344 2003659.1'52--dc21 2003050877
Editorial/Production Supervision: Techne GroupVP, Editor-in-Chief: Tim MooreEditorial Assistant: Rick WinklerMarketing Manager: John PierceManufacturing Manager: ...
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