There's No Business That's Not Show Business: Marketing in an Experience Culture
by Bernd H. Schmitt, David L. Rogers, Karen Vrotsos
Foreword
Smart companies today realize that traditional forms of marketing and communications don't cut it any more. Customers want more than a smiling face accompanied by a catchy slogan and jingle aired on prime-time TV. Instead, customers judge products, brands, and entire organizations based on the experiences that they offer. Companies therefore need to provide experiences, and these experiences must be entertaining, engaging, boundary breaking, and at the same time value creating. Show business delivers such experiences, and in a more cost-effective way than any other form of marketing. As a result, there is no business that can't benefit from show business.
But what is the right type of show for your brand? How do you stage and manage ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access