Preface xvii
storage management with IBM Tivoli® Storage Manager, SAN, and the IBM
3494 and IBM 358x series of tape libraries.
Norbert Engst is an IT Specialist in the EMEA Storage ATS (Advanced
Technical Support) in Mainz, Germany. He has worked at IBM for more than
eight years, with five years of experience in the tape and backup solutions field.
Norbert holds a graduate degree in computer science from the University of
Erlangen- Nuremberg. His areas of expertise includes SAN designs, technical
reviews, and validations for customers in Europe, the Middle East, and Africa. He
supports onsite pre- and post-sales cases for tape and IBM storage software.
Norbert is also involved in customer briefings, workshops, and demo setups in
the Custome ...