Armstrong's Handbook of Learning and Development

Introduction

Learning and development is concerned with ensuring that the organization has the people with the capabilities (knowledge, skills and behaviours) it needs. To do this it:

• creates and maintains a learning culture, one in which learning is recognized by top management, line managers and employees generally as an essential organizational process to which they are committed and in which they engage continuously;

• formulates and implements a learning and development strategy that supports the achievement of the organization’s strategic goals, defines the priorities that should be attached to different aspects of learning and development and spells out how these should be aligned with the corporate or business strategy and integrated with ...