January 2006
Beginner
200 pages
3h 13m
English
The experience of one of my colleagues demonstrates the significance of building strong relationships. Cheryl is an organizational development and training director at a major university. She doubled revenue within her first two years by using what she refers to as a “partnership” approach to leadership. When Cheryl took this position, the environment within the organization was charged: the previous director had left abruptly and staff members weren’t exactly sure why. She had estranged many employees, consultants, and customers with her autocratic style, but the team believed that senior management had unfairly pushed her out. When Cheryl came on board, team members were outwardly ...
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