Chapter 1. Introducing Web Navigation
"Wholly new forms of encyclopedias will appear, ready made with a mesh of associative trails running through them, ready to be dropped into the memex and there amplified."
Navigation plays a major role in shaping our experiences on the Web. It provides access to information in a way that enhances understanding, reflects brand, and lends to overall credibility of a site. And ultimately, web navigation and the ability to find information have a financial impact for stakeholders.
Navigation design is a task that is not merely limited to choosing a row of buttons. It's much broader, and, at the same time, more subtle than that. The navigation designer coordinates user goals with business goals. This requires an understanding of each, as well as a deep knowledge of information organization, page layout, and design presentation. This chapter paints a broad context for web navigation to help you better appreciate not just its purpose, but its potential scope of importance.
CONSIDERING NAVIGATION
When web navigation works well, it's underwhelming. Navigation is best when it's not noticed at all. It's like the officiating of a sports match. The referee may make dozens of good decisions throughout the game, and you may not even know he's there. But with one bad call, the ref is suddenly the center of attention for thousands of booing spectators.
Figure 1-1 shows a news article from the international version of the BBC web site ...
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