Chapter 22 Why AI Transformations Should Start with Pricing

Joël Hazan, Camille Brégé, Jean-Sébastien Verwaerde, and Arnaud Bassoulet

DOI: 10.4324/9781003226192-28

The acceptance and financial upside of AI continue to lag far behind the hype, except in one surprising and often-overlooked area: pricing.

The speed, sophistication, and scale of AI-based tools can boost EBITDA by 2 to 5 percentage points when B2B and B2C companies use them to improve aspects of pricing that have the greatest leverage within their organizations.

A large-scale global survey, conducted by the Massachusetts Institute of Technology (MIT) and the BCG Henderson Institute (BHI), revealed how successful AI-driven pricing transformations can be and how infrequently they ...

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