Fixing Your Scrum

Expecting Too Much From One Conversation

Ryan and Todd have both spent time in management and leadership roles. It amazed them whenever people they managed showed up with large, risky, and not well-understood requests, and then expected an immediate answer. When confronted with big decisions, many leaders will naturally reject the initial idea and seek a smaller, less risky option—and that’s in situations where they have an existing relationship with the person presenting the proposal. When there’s no history or relationship to fall back on, managers are even more skeptical.

As a Scrum master, you need to build relationships throughout your organization. If you’re having your first interaction with a manager about a change you’re proposing, ...