Skip to Content
Flip the Funnel: How to Use Existing Customers to Gain New Ones
book

Flip the Funnel: How to Use Existing Customers to Gain New Ones

by Joseph Jaffe
January 2010
Intermediate to advanced
304 pages
7h 46m
English
Wiley
Content preview from Flip the Funnel: How to Use Existing Customers to Gain New Ones

DANGER: CHARLATANS AHEAD

Put aside any personal discomfort you might feel toward this new form of human-based affiliate marketing. That uneasy feeling is less about doing the wrong thing and more about doing something new and different. I’d go as far as to say it’s normal, natural, and even healthy to be a little uncomfortable. It’s what will keep us humble and honest.
Then again, it’s not you or me that we have to worry about.
Enter deception, manipulation and, opacity, which have reared their ugly heads in every single industry, format, or new approach since the dawn of time—from the snake-oil salesmen of the distant past to the telemarketers of the (hopefully) near past to the combination of entrepreneurs, opportunists and mad programmers of the present who are just looking to make a quick and fast buck (Tony Robbins, I’m talking to you). It’s still the earliest days in both the digitally and virtually enabled word-of-mouth eras, and the industry is struggling to deal with a rapidly evolving space. The infamous and maligned pay-per-post or Blogola debates rage on. The FTC has attempted to shine some light on this category; however, the mighty Google is still not amused and has publicly grumbled its disapproval of content that has been incentivized, sponsored, or paid.
This seems somewhat like taking the goose that laid the golden egg and barbecuing it. My hope is that the cream always rises to the top or in this case, the spoiled milk curdles and is thrown out in the ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

Selling Today: Partnering to Create Value, 14/e

Selling Today: Partnering to Create Value, 14/e

Gerald L. Manning, Michael Ahearne, Barry L. Reece
Which Features Increase Customer Retention?

Which Features Increase Customer Retention?

Rebecca W Hamilton, Roland T. Rust, Chekitan S. Dev

Publisher Resources

ISBN: 9780470591260Purchase book