FOREWORD

Earlier in my career, I worked for an organization that found a great deal of success through “brute force management.” This approach succeeded due to the many smart and dedicated people who worked very hard to get things done.

What we didn't have were standards, practices, frameworks or tools. We had no consistent approach to achieving outcomes. We did not capture and share lessons learned. And I wish I could say that we understood how our work contributed to overall organizational success. In truth, with every new project, we basically started over.

In retrospect, we “got it done,” but we wasted resources and perhaps accomplished less than we might have if we had known about and embraced a formal project management approach.

Within ...

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