Hands-On Industrial Internet of Things

The CIM pyramid

The production support system is a set of activities for managing the flow of information related to production. It includes the following aspects:

• Business: These are activities that strictly face the customer and are related to the start and end of the whole process. These include order management, marketing, sales, and the budget.
• Design: These are activities related to designing the product according to the customer's needs, expectations, and requirements.
• Planning: These are activities based on planning the business and design functions of a product. They involve the working sequence, timing, storage, and supplies.
• Control: These are activities related to the management and supervision of the process production. It includes ...