Chapter . Potentials of Voice Interaction in Industrial Environments

Matthias Peissner, Silke Lotterbach

Fraunhofer Institute for Industrial Engineering (IAO), Nobelstr. 12, 70569 Stuttgart, Germany

Abstract

This paper describes the range of aspects to be considered before implementing VUIs in industrial environments. It supports the decision process on whether or not a VUI is reasonable for a certain context of use. In order to create an overview of the relevant aspects, this paper refers to findings from the literature and integrates insights gained from interviews with carriers as well as suppliers of VUI applications.

Introduction

Voice user interfaces (VUIs) use speech technology to provide users with access to information, allow them to perform ...

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