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Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People
book

Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People

by Joseph Michelli
September 2013
Beginner
256 pages
6h 55m
English
McGraw-Hill
Content preview from Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People

This book is dedicated to the memory of my wife,Nora Leigh Michelli (September 7, 1961, to February 11, 2013)—the woman with whom I shared more than half my life.You’ve been released from your six-year battle with breast cancer,and I know you heard, “Well done, good and faithful servant.”Nora, it is your time to enjoy the Master’s happiness!

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Publisher Resources

ISBN: 9780071801256