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Lifescripts, 3rd Edition
book

Lifescripts, 3rd Edition

by Stephen M. Pollan, Mark Levine
April 2019
Beginner
496 pages
5h 34m
English
Wiley
Content preview from Lifescripts, 3rd Edition

INDEX

Note: Page references in italics refer to lifescript flow charts.

A

  • Alcohol use, 329–332, 330–331
  • Anger
    • in critical performance review, 259, 261
    • as defense mechanism, 121
    • job recommendation and, 159–162, 160–161
    • in overreaction by supervisor, apology for, 271–274, 272–273
    • pay cut and, 299, 302
    • role in dialogues, xviii
    • rude phone manners and, 239, 241
    • unjust criticism from supervisor and, 131, 134
    • in work pace discussion, 405, 407
    • in work quality discussion, 393
  • Antisocial behavior by peer (lifescript adaptation), 332
  • Apologies
    • for bad behavior by supervisor, 271–274, 272–273
    • breaking bad news and, 102
    • for cultural insensitivity to coworker, 441–443, 442
    • for cultural insensitivity to direct report, 279–281, 280
    • for email misdirection, 115–117, 116, 433–435, 434
    • for gender insensitivity to coworker, 437–439, 438
    • for gender insensitivity to direct report, 275–277, 276
  • Appearance. See Dress and appearance
  • Assignment, turning down, 43–47, 44–46
  • Assignment switching (lifescript adaptation), 432
  • Assistant, request for (lifescript adaptation), 74
  • Authority, superceding (going over supervisor's head), 11, 79–82, 80–81
  • Award or honor, protesting (lifescript adaptation), 320

B

  • Baby Boomers (1946–1964), xix
  • Backstabbing behavior
    • by coworkers, 371–374, 372–373
    • by direct reports, 333–337, 334–335
    • between family and friends (lifescript adaptation), 374
    • preventing, 295, 313
    • self defense vs., 317
  • Bad news
    • delivering to supervisor, 99–102, 100–101, 107
    • to family and friends (lifescript ...
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Publisher Resources

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