Lifescripts, 3rd Edition

65Reducing the Size of a Direct Report's Workspace

STRATEGY

Whether they have one desk among the multitudes, a Dilbert cubicle, or a corner office, individuals take ownership of their work space. Just look at the photos, pictures, posters, and personal curios that decorate the average work space. Making a work space yours creates a sense of comfort. So, what to do when work space must be taken away from a subordinate? Present it as inevitable and not indicative of their perceived value. Expect unhappiness and disappointment. There will probably be some mild resistance and questioning ending in resigned acceptance. If you should face an aggressive and angry response, do not engage in any debate. Re‐state the facts and offer the chance to go over your head with any concerns.

TACTICS

• Attitude: There's no reason to be uncomfortable or to lack confidence. Your conversation will be based on a decision about effective use of space. There will most likely be objective recommendations from experts. Job performance, attitude, or any other individual work traits of the individual have nothing to do with the decision. It is, quite literally, a case of “nothing personal.” Your manner should mirror this.
• Preparation: Keeping your staff informed of your plans is the key. As soon as a decision has been made to add staff, equipment, or machines, let all the affected people know. Emphasize that the changes are improvements that will benefit everyone. Be open about the fact that someone will ...