July 2019
Beginner
110 pages
2h 8m
English
Content preview from Making a Success of Managing and Working Remotely
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4: Top tips for managing remotely
43
Focus on what is going well (motivational feedback) as
well as what can be improved (developmental feedback).
Be honest and specific about what you have seen and the
impact of the team member’s behaviour. Consider what
you would like them to keep doing, stop or start doing.
Remember to ask questions and allow the team member an
opportunity to have their say.
The pneumonic AID is an effective way to hold a feedback
discussion:
Action
What I noticed/saw/observed.
Impact
The impact was/the effect was/as a consequence.
Do
• Motivational feedback: Well done, I’d encourage you
to continue
Or
• Developmental feedback: How do you think you can
improve? What will you do differently next time? You
did this well, ...
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