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CHAPTER 7: MANAGING CHANGE
Any change to working patterns and arrangements can take
time to embed. We are creatures of habit and everyone
adapts to change at their own pace.
In this chapter, I discuss what to expect when working
patterns change and how to help ensure a smooth transition
to remote working.
The stages of change
In the 1960s psychologist Elizabeth Kubler-Ross identified
the stages people move through during grief and loss after
the death of a loved one.
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Further studies by management
consultant Rosabeth Moss Kanter showed that we go
through a similar pattern of emotional responses to change
in the work environment.
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The ...