7: Managing change
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• Encourage team members to voice concerns. Monitor
what isn’t working so it can be addressed. Be prepared
for glitches.
Recognise and celebrate success
Organise special events that publicly acknowledge those
groups and individuals who have helped to make things
happen. For example, one organisation I worked with held
a company conference where teams that had managed
change successfully were acknowledged via presentations
and awards. Another organisation awarded a sum of money
to all teams that successfully moved to remote working,
which they could put towards a team celebration.
Reflection and action points from this chapter
Share the information in this chapter with others on your
team. Use the transition curve ...