March 2001
Intermediate to advanced
264 pages
8h 44m
English
Content preview from Roadmap to the E-Factory
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Introduction to Business Cyberspace
11
Exhibit 1.2 Supply Chain Enterprise Process Model
Enterprise
Support Processes
Product Realization
Process
Order Fulfillment
Process
Order Capture
Process
Enterprise
Support Processes
Product Realization
Process
Order Fulfillment
Process
Order Capture
Process
Enterprise
Support Processes
Product Realization
Process
Order Fulfillment
Process
Order Capture
Process
Voice of Customer
Settlements
Delivered Orders
Returns/Repairs
Selling/Buying
Customer Care
Voice of Customer
Settlements
Delivered Orders
Returns/Repairs
Selling/Buying
Customer Care
Supplier Relationship Processes Customer Relationship Processes
Supply Chain
Inbound Outbound
AU0646_frame_ch01 ...
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