Roadmap to the E-Factory

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Chapter 4

The Role of Process

in the e-Factory

Purpose of This Chapter

Every business enterprise is a combination of activities that results in the

creation of value in the form of a finished good or provided service. All the

activities can be grouped into one or more major business processes. Each

business process operates as an integrated system of people, capital, and

technology. It is the structure of the business process and how people, capital,

and technology are organized that makes the difference in the performance

of the enterprise. Technology depends on process and amplifies process. The

purpose of this chapter is to describe the role ...