March 2001
Intermediate to advanced
264 pages
8h 44m
English
Content preview from Roadmap to the E-Factory
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210
Roadmap to the e-Factory
material flow. In the e-factory, technology is used to facilitate, execute, and
accelerate the application of the best process practices.
Best Practices in Customer Relationship
Management Business Processes
Customer relationship management is a new field that was created almost
entirely by the trends in Internet-based e-commerce. The sum total of what
customer relationship management is about is that the entire procurement and
purchasing experience for a person or a company is on-line and real-time.
This phenomenon by itself has major implications for how a company designs
its products and processes.
First of all, for the shopping and buying experience to be on-line, all
information necessary for that experience needs ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.