The Role of Process in the e-Factory
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industries, how it can be applied to field service organizations is only now
emerging. The best spares management solutions are coming from the ware-
house and distribution center management solutions because of the similarities
in requirements.
External Business Processes
External business processes refer to those business processes that have exten-
sive contact with and even partial ownership by a supplier or customer. The
concept of the external business process is useful because it helps clarify
some of the issues that arise as a company thinks about how it should operate
in the world of e-business with its e-factory. Because of the dependence of
a business process on external influences and external control ...