21. The Law of Organization

A business organization is a group of people brought together for the common purpose of creating and keeping customers.

A business organization begins to form when the tasks that must be done to create and satisfy customers become too great for a single person. The founders must specialize and focus on the essential jobs that only they can do and delegate those jobs that can be done by others. New positions are then created, and new activities are undertaken. The company expands its capacity to serve its customers. This growth process continues as long as the increase in people continues to increase the number of customers who are satisfied by that organization.

How you can apply this law immediately:

  1. Determine your ...

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