Involvement in Processing

Before the helpees can process their experiences or explore, understand and act on them, they must be involved. Involvement means that they are prepared for processing by giving their undivided attention to personally relevant experiences. When helpees are prepared for processing with others, they are prepared to communicate their experiences.

The helpees prepare to involve themselves by focusing their attention upon their experiences. First, they bring into focus their values, or the meanings that they attach to things, by looking within themselves. They may begin by asking themselves about their reasons for seeking help. Their values may focus upon handling some difficult situation or opportunity. This becomes their ...

Get The Art of Helping now with the O’Reilly learning platform.

O’Reilly members experience live online training, plus books, videos, and digital content from nearly 200 publishers.