Summary

We may want to conceptualize the helping process in terms that will remain with us: attending, responding, personalizing and initiating (A,R,P,I). If we know how each of these interpersonal helping skills relates to the phases of intrapersonal processing—involvement, exploring, understanding and acting (I,E,U,A)—then we will never be lost in anything we do in life. Indeed, the critical incidents that are now crises for us become simply opportunities for recycling our skills.

LEVELS OF HELPING

5.0 Initiating
4.0 Personalizing
3.0 Responding
2.0 Attending
1.0 Nonattending

LEVELS OF HELPING

Now you know about the helping process. You will want to apply these skills throughout your life in all living, learning and working situations. ...

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