Involvement leads to exploring human experience. Exploring means that the helpees are looking within themselves in order to determine where they are in relation to their experiences. They are focusing their thoughts and emotions upon those experiences that are relevant to their values and intentions. The helpees explore where they are so that they can understand where they want to be or need to be.
We observe the helpees exploring when they communicate personally relevant experiences. At high levels of exploring, the helpees share personally relevant experiences with emotional immediacy: they communicate what is important to them at that very moment. At high levels, the helpees also share their experiences with specificity: ...
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