Attending to Facilitate Involvement

During the pre-processing stage, the helpers attend or give attention to the helpees in order to involve them in the helping process. Attending involves communicating a hovering or undivided attentiveness to the helpees. Attending serves to focus the helpers’ observing and listening skills upon the helpees’ verbal and behavioral expressions of their experiences. These attending skills focus helping upon the helpees’ experiences. Attending also serves to communicate an intense interest in the experiences of the helpees and so motivates them to become involved in the helping process.

Image

HELPER ATTENDING HELPEE INVOLVEMENT ...

Get The Art of Helping now with the O’Reilly learning platform.

O’Reilly members experience live online training, plus books, videos, and digital content from nearly 200 publishers.