Summary

We can measure the accuracy of our responses based on feedback from the helpees. If the helpees continue to explore, then we have been accurate in understanding and communicating what they have said. If we are not accurate in our responses, we cannot help them explore their experiences.

We can measure the comprehensiveness of our responding with the following scale:

High responsiveness — Accurate interchangeable response to meaning (feeling and content)
Moderate responsiveness — Accurate interchangeable response to feeling
Low responsiveness — Accurate interchangeable response to content

Low levels of responsiveness (accurate interchangeable responses to content) are consistent with high levels of attentiveness (listening and ...

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