when the users arrived, we had a less than one percent failure rate on the phones—a record
we are quite proud of.
Removal of Stations from PBX
After the implementation team had downloaded all the data onto the CallManager, the team
needed to delete the data from the PBX. After retrofitting those lines into the new system
using the BAT and scanner, the team removed phone numbers from the PBX database and
steered them onto the uniform dialing plan on the CallManager.
“The most important point of this step is that in order for the phone to ring in one system,
it must be completely removed from the other,” Hays says. The ...
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