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that they remain highly available. The Cisco Steps to Success portal offers the following
best practices and steps for managing the operate phase.
TIP Take advantage of a variety of Cisco services and support programs in the
ongoing operations and management of the IP Telephony system. The
portfolio of Cisco services is outlined within this chapter.
NOTE The Steps to Success portal requires a Cisco.com login. You can access it at
http://www.cisco.com/go/stepstosuccess.
Step One: System Management
Develop processes to manage the system in ongoing operations mode, including system
administration and backup, ...